Frequent Questions (FAQ)

Why is part of the display cut off on the smart phone?

Hold the phone Horizontally when the display orientation setting is unlocked (Prortrait Mode)

What is Main Street?

Main Street is where you eat.  Every restaurant is on the Main Street Level in that Building.  Main Street is the passageway thru Buildings without restaurants. Corridors along Main Street are clearly marked on a Red colored slat in Directions Signs at every junction with other buildings, at Elevators and at significant turns in the pathway.

How can I learn more about Find My Way

A Guide to Find My Way has been added to the site.  This page explains how to use each of the interactive pages of the site AND what Illustration or instructions will be generated.  The Guide can be accessed by clicking on the "Guide" link in the menu at the top of every Find My Way page.

I have trouble finding Find My Way. How can it be made easier?

One ClickThe best method is to add a shortcut icon to your mobile device home screen.  Instructions for this are provided on the "Menu/Help/One Click" page, also accessible by clicking HERE

Find My Way can be found by using any browser and entering the URL address: www.HSDCommunity.org and selecting the Find My Way icon.

When in the MyErickson app, you can search on the word "wayfinding". Or, you can click on the Community Info icon, scroll down to Find My Way and click on it.

Why do all the maps have South at the top instead of North?

The site is intended for use primarily by new residents or delivery persons.  Placing South at the top of the map is a "Heads Up" view that would be seen by a person who first enters through the main gate.  This is a similar convention used at the elevators or, by the GPS displays in your automobile.  To reduce confusion, all maps include a graphic showing its North Orientation.

Some instructions seem to be incomplete - not telling you the last steps once you've entered the destination building.

To help with this, the instruction pages are introduced with a Headline/Banner that restates your requested path.  When looking for a specific room, the "to" part of the Banner will state on what FLOOR you you will find the destination room.  The schematic view of the area around the sought-for room will also state on which floor the room is located.

How can I minimize data minute usage while using this website?

Log on to the "Guest" WiFi option.

Contact the Find My Way Team with any questions or comments at FMW.HSD@gmail.com